Challenge

• Need for a quote-to-order integrated application

• Product catalogue gaps with manual admin

• No use of data on customer to infer optimal offer

The Consequence - Conversion rate and cost of sales impacted by:

• Quote cycle time very high, errors in output

• No guidance for customer and no use of insight to personalise

The empakt

13% reduction in sales cycle time:

• Quote time reduction leads to improved revenue through responsiveness

• Bid process automation reduces cost of sales

2% increase in win ratio delivering, sales efficiency improved by 3% delivering :

• Skilled salespeople focused on high value deals and empowered to respond quickly and effectively to opportunities

Improved deal profitability:

• Commercial assurance by focusing on profitable deals

• Technical assurance by checking that we can deliver which removes rework effort and improves customer satisfaction